Galaxy Note 7, as to return it in Italy – Want …

The Galaxy Note 7 Samsung is dead. As is known to the chronicles, the phablet Android of the Korean home was withdrawn from the market because of its well-known problems and will not be more of the product. At the international level, Samsung was expressed, confirming the stop to the sales, and announcing a campaign of withdrawal to reimburse customers who had purchased the phablet. Finally, the company, through an official press release, has also expressed its position on the Italian market and the steps that must follow the Italian customers.

within the press, Samsung, after explaining again the desire to ensure maximum safety of its consumers and for this reason it had requested the suspension of sales terminals all over the world, explains in detail the procedure for return and refund for the few Italian customers that have purchased the Galaxy Note 7. You remember, in fact, that the first stop to the sales of the terminal arrived before the official start of its marketing in Italy. However, some users were already able to lay our hands on through some stores and the eshop on the network.

The position of Samsung in the Italian market is, therefore, the following:

considering the Italian market, the product has never been officially put on the market, if not through a first phase of pre-order of about 4,000 units, of which delivered less than half. To facilitate the process of withdrawal of the Galaxy Note 7, Samsung Electronics (uk) has provided some services including: service of the withdrawal of the product and dedicated customer service at the toll-free 800 number 025 520. To all the consumers who have made pre-order, Samsung Electronics (uk) guarantees the repayment total and immediate of the amount paid. Always these consumers will also be shipped immediately after the return of the Galaxy Note 7, the rewards promised in pre-order.

Samsung, therefore, guarantees the total refund of the amount paid for the purchase of the Galaxy Note 7. The suggestion, therefore, for owners, is to contact the toll-free number to agree on the modalities of withdrawal and refund. Having regard to the risks of the procedure should be done as soon as possible and in the meantime, leave off the Galaxy Note 7.