Written by Simone Ziggiotto, the 03/12/15
iTunes and App Store and other services online Apple have worked in fits and starts throughout the day of Wednesday, March 11, a rare event for the company’s most valuable technology in the world.
The biggest online stores of Apple – including the Mac App Store and iBooks Store – are back available for all users around the world after the break from 02:00 PT up at approximately 13:45 PT. Service interruptions happen for everyone, from Amazon to Facebook, but a problem so widespread it was rare for Apple. A break in early September has affected some users, but it was resolved in less than six hours.
“They made a mistake,” said Gartner analyst Van Baker, adding that surprised that Apple has taken so long to resolve the issue, and noting that this probably will not have a negative impact on Apple’s revenue. “People are frustrated or infastiditoe but do not give up what they were going to buy, “ said.
Where Apple could take a hit is its reputation . The company has long been touted as its products are always the best. Although Apple has few interruptions of the site and its servers, the giant electronics Cupertino has faced in recent months alcuniproblemi, including bugs in its operating system and security issues related to some services like iCloud.
A bug in Apple iOS 8.0.1 has prevented many iPhone to connect to cellular networks. Apple iOS 8.0.1 has come to withdraw about an hour after it became available last September. The company has released iOS 8.0.2, the next day to fix it. Apple also was rocked last year by concerns about the safety of its devices after the nude photos of some famous people have been stolen from their accounts to iCloud. The company said that the attack was not a violation of widespread or iCloud Find My iPhone, but was the result of a targeted attack to some celebrities.
Wednesday Apple has apologized for discontinuation , attributing blame to a system error DNS and said it was working to resolve the problem as soon as possible. With an error of type DNS, a technical problem prevents users from accessing the Web correctly. The domain to which users tried to access was not really what I would have to return the information that the computer needed to connect.
Here is the original statement from Apple:
“We apologize to our customers problems with iTunes and other services this morning. The cause is an error docuta internal DNS Apple. We are working to make all services available to customers as soon as possible, and we thank everyone for their patience. “
The interruption came just two days after Apple has hosted his last press conference in San Francisco. The company on Monday unveiled its new MacBook, announced the reduction of the price of its Apple TV by 30 percent and showed more characteristics of his watch Apple Watch. Apple is counting on his first smartwatch – which costs from $ 349 to $ 17,000 and requires an iPhone 5 or later – to become a strong competitor in the market for smart watches, which currently dominates Samsung.
Apple generated most of its revenue from the business of the iPhone, but iTunes and App Store are other sources of income of a certain weight. In the first quarter of fiscal 2015, ended December 27, 2014, Apple reported $ 4.8 billion in revenue – or about 6 percent of total sales – services. The segment includes iTunes, AppleCare, CarPlay and others. iTunes alone accounted for $ 2.6 billion in revenue, compared to $ 2.4 billion in the same period last year. A year ago, Apple said that 800 million people had a profile on iTunes.
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Apple, iTunes and App Store back online after power hours
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