Friday, January 29, 2016

Apple recalls Faulty Adapters: Recognize how and Replace – PianetaCellulare.it

It ‘a rare thing that Apple calls its product, but this time also the Cupertino company admits it was wrong: Apple has activated a program of voluntary recall of AC adapters made by some countries to to prevent the risk “very rare” that the two poles adapters to break and potentially can cause an electric shock to the user .

Apple has determined that in very rare cases , adapters for AC wall outlet Apple bipolar designed for use in continental Europe, Australia, New Zealand, Korea, Argentina and Brazil could break and create the risk of electric shock if touched. ‘Also interested in Italy, so if you have an Apple product you are invited to check the adapter you have.

The adapters are affected by the replacement program for wall outlets and are provided with Mac and some iOS devices between 2003 and 2015 , also included in the World Travel Adapter Kit Apple.

“Customer safety is first among priorities Apple “writes the Cupertino company in a statement,” therefore, the company voluntarily decided to replace free of charge all Adaptec outlet affected by the problem with a new, redesigned adapter “.

Apple invites customers who discover they possess a defective adapter to make the replacement of the stakeholders using the procedure THIS PAGE support. Replacement is FREE.

The “replacement adapter to the AC wall outlet Apple” does not affect other adapters for wall outlets, including those used in the United States, the United Kingdom, China and Japan and the Apple USB power.

HOW TO IDENTIFY IF ADAPTER MUST BE REPLACED

Take up the adapter for your device Apple (everyone will have more ‘than one) and compare it with what you see in the image below. Adapters for the wall outlet that may have problems and therefore need to be replaced are 4 or 5 characters, or are not in any slot on the inside where they connect to the Apple. The redesigned adapters have a region code 3 letter slot (EUR, KOR, AUS, or ARG BRA).

HOW TO APPLY FOR A FREE REPLACEMENT

Enter the page of the Apple support and choose one of the options available: replacement at the nearest Apple Store or an Apple Authorized Service Center, requiring the replacement via web, by contacting Apple support. As part of the replacement process, you need to check the serial number of the Mac, iPad, iPhone or iPod, so Apple invites you to have it available when you contact Apple technical support. You can find the serial number: on the surface of the product, if the product sn iTunes syncs with iTunes on Mac by choosing About This Mac from the Apple menu on the iPhone / iPad / iPod touch / iPod in Settings & gt; General & gt; Info.

It ‘also interested in Italy, so if you have an Apple product are urged to check the adapter you have, and spread the voice of your acquaintances.

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