Friday, September 2, 2016

Samsung, the world recall for Galaxy Note 7 after battery explosions – The Republic

AFTER you have stopped distributing, Samsung Electronics will attract worldwide, as of September 19 and starting with South Korea, its phablet Galaxy Note 7 because of a defect that could bring the battery to catch fire or explode, as happened in recent days. “Because customer safety is a top priority, we have discontinued sales of the Galaxy Note7″ it said in a statement the South Korean company. “We are aware that this can lead to a disadvantageous on the market, but this action is necessary so that we can continue to ensure the delivery of high quality products. We are working closely with our partners to ensure that the replacement of the product is used without further drawbacks and efficiently “. The company had opened an investigation to verify the existence of the problem, the results of which were released today, according to Samsung’s estimates, the battery would be flammable devices in 24 out of every million. Hence the way to naxi recall.



Galaxy Note 7 was placed on the market on 19 August in ten countries around the world and has since It was sold in 2.5 million units. At the time the distribution was interrupted and postponed the official launches planned in some European countries for this month, pending the resolution of the problem, which occurs – it is learned by the Korean – when the phone is under stress during upload media files in the cloud.

the South Korean giant has also announced that it will offer new devices for those who already own the model launched on 19 August. President of Samsung mobile section, Koh Dong-jin, said he was “deeply sorry” for the incident adding that customers who have already bought the device can change it with another smartphone. The company has confirmed that there are 35 cases of explosion. The manager promised that the problem will be solved for all “as quickly as possible.” “Samsung hand you a sincere apology to all customers who have encountered the problem shortly after the release of our product,” he added.

The Galaxy Note 7 – costs about 800 euro and is currently not for sale in Italy. The Korean company’s device has a large display, 5.7 inch, and in conjunction with a stylus, the S Pen is used.

Topics:
samsung
Galaxy Note 7
battery
explosion
fire
global recall
mobile phones
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