The yellow of the Galaxy Note 7 has a guilty conclusively. To result in a risk of overheating and fire may not have been defects of hardware or specific software from the smartphone, but problems with the design or manufacture of the batteries. This was announced today in a press conference, Samsung Electronics, making notes and conclusions from both the corporate team of experts that tested more than 200 thousand specimens) and three independent companies of analysis and quality control.
Notes 7, a bad story to the boundaries of Murphy’s law
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The problem with the batteries, the original (produced by its subsidiary Samsung SDI) focused mainly on the tolerance too low in the compartment in which were placed inside of the smartphone, while the battery-replacement (made by Amperex Technology) was concerned with defects in the production, which evidently was accelerated too fast, at the expense of quality control. A coincidence, almost incredible, therefore, two defective batteries, and for different reasons, produced by two different suppliers. The head of the division for mobile telephony, Koh Dong-Jin, stressed that there were no issues concerning other aspects of the Galaxy Note 7. He then apologised to all the users, and said that this problem represents a “chanche to enhance the safety of lithium-ion batteries not only for us but for the industry as a whole”. Quality checks on the batteries will now be made with as many as eight procedures.
After the launch of the new product "flagship" of the Samsung last August, he had begun to show a flaw in the batteries, which tended to overheat or even catch fire. The problem was aggravated as the devices with which the group had offered to replace the original product had begun to show a similar problem. In the end, the company was compelled in October to withdraw altogether from the market, the Galaxy Note 7 and to suspend the production. Approximately 4% of the models (120 thousand unit) have not yet been returned.
According to some estimates, the financial burden for the group amounted to around 5.3 billion dollars, spread in the financial statements over multiple quarters. However, Samsung has surprised the market, announcing earnings above expectations in the fourth quarter of 2016, up about 50% from a year earlier, thanks to the good progress of other activities, such as semiconductors and displays.
Nothing down for the head of Samsung
On the other hand, the group is involved in a political scandal that is shaking the South Korea and resulted in the impeachment of president Park. The leader of the conglomerate, Jay Y. Lee, is escaped for a little to the arrest, requested by a special commission investigating because the group has financed the friend of the president over the center of the scandal.
The press conference today fits in the ongoing campaign to recover the trust of users, in view of the launch of the new flagship, the Galaxy S8, and other Notes. It is understandable that the company – after the resounding accident, perhaps, also linked to the desire to anticipate the new iPhone of the Apple – don’t want to speed up the timing of the launch of the S8, which will be unveiled at the Mobile World Congress in Barcelona.
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